[DEMUG] anyone familiar with UGO MAC TECHNOLOGY INC in Portland?

[James Baranski]

Tim,

Your current problem looks like one of your backlights has failed.   
There are two interesting CCL
tube lights behind the display which illuminate it, the top one has  
failed on your display.

I'm assuming this is the newer DVI aluminum display, is it HD?  What  
size is it?   n If it was an older ADC acrylic display I'd say that  
you were taxing your computer's power supply, making it
shutdown.  Maybe the display's PS is failing, maybe your computer's  
PS is failing.  Is your
computer pretty loaded with power sucking/heat creating interfaces or  
disk drives?

The USB/Firewire interfaces on the display may not be handling  
startup/shutdown sleep/awake up properly, causing them to wake the  
computer up when they shouldn't, or keeping it awake.
They don't usually make them shutdown/fall asleep unless you have a  
bad keyboard with a
power on/off switch or sleep/wake button.

More information on your exact configuration would be helpfull.

I've never dealt with portland, but there is Capital Computing in  
Augusta.  They do a lot of Mac
repairs, but they may not be authorized to repair your display.

Good Luck, Jim.




On Oct 9, 2007, at 11:35 AM, Tim Smith wrote:

> I've heard of the problem and seem to remember 2 things about it  
> (besides the fact that you are not the only one experiencing it).  
> 1. some got relief by either changing the monitor cable or just  
> removing it and dusting off the ends then replacing it; and 2. turn  
> off monitor sleep altogether.
>
> I have no experience with Ugo but would guess that with a sealed  
> component like a monitor, they aren't likely to do much more than  
> confirm your problem and then send it back to Apple. I guess if it  
> were me I'd talk directly to Apple and start the painful process of  
> repair/replacement.
>
> Best of luck!
> Tim
>
> On Oct 9, 2007, at 11:21 AM, Michele Stapleton wrote:
>
>> I have an Apple Cinema Display, still in warranty, that is giving me
>> problems. This morning when I booted up, I saw this:
>>
>> http://www.michelestapleton.com/Monitor_Display.jpg
>>
>> Yikes!
>>
>> In the past I've had other problems with it which didn't happen
>> before I added this monitor:
>>
>> 1.  I'll boot up and the machine goes directly to sleep.
>>
>> 2.  From time to time the display will exhibit "dancing pixels"
>> outlining desktop icons and windows/panes. See http://
>> discussions.apple.com/thread.jspa?threadID=997222&tstart=0
>>
>> 3.  The computer will suddenly start right back up after being put to
>> sleep.
>>
>> The closets Authorize Mac Repair service is Ugo Mac Technology on
>> Commercial Street in Portland. Wondering if anyone has any experience
>> with them?
>>
>>
>> Michele
>>
>> -----------------------------------------------
>> Michele Stapleton, photographer
>> BRUNSWICK, MAINE
>> http://www.MicheleStapleton.com
>> http://www.MaineWeddingPhotographer.com/
>> -----------------------------------------------
>>
>>
>>
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>
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