[DEMUG] jumping thru Apple's hoops for warranty repair

[Pat Putnam]

Have a great trip.
Pat
www.mwpbooks.com




On Dec 18, 2007, at 8:42 PM, Michele Stapleton wrote:

The two cinema displays I bought this year--purchased directly from
1-800-MY-APPLE--were shipped in the logo boxes with pictures of the
display on the outside. So, either that's a policy that's changed
fairly recently, or they are being disingenuous (saying that logo
boxes are okay for shipping items out but not for items coming back in.)

I in fact joked with my FedEx guy (who delivered both for Apple)
about how if someone wanted to steal a monitor, this told them
exactly where to find one.



On Dec 18, 2007, at 7:57 PM, Roy Atkinson wrote:

> 3) Apple equipment is highly susceptible to in-transit theft, so they
> do not want any more identification on boxes than is necessary. Apple
> parts and stocking orders now come from "AI." No Apple logos. no
> other identifiers.

Michele