[DEMUG] jumping thru Apple's hoops for warranty repair

Michele Stapleton Michele at MicheleStapleton.com
Tue Dec 18 20:42:18 EST 2007


The two cinema displays I bought this year--purchased directly from  
1-800-MY-APPLE--were shipped in the logo boxes with pictures of the  
display on the outside. So, either that's a policy that's changed  
fairly recently, or they are being disingenuous (saying that logo  
boxes are okay for shipping items out but not for items coming back in.)

I in fact joked with my FedEx guy (who delivered both for Apple)  
about how if someone wanted to steal a monitor, this told them  
exactly where to find one.



On Dec 18, 2007, at 7:57 PM, Roy Atkinson wrote:

> 3) Apple equipment is highly susceptible to in-transit theft, so they
> do not want any more identification on boxes than is necessary. Apple
> parts and stocking orders now come from "AI." No Apple logos. no
> other identifiers.

Michele

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Michele Stapleton, photographer
BRUNSWICK, MAINE
http://www.MicheleStapleton.com
http://www.MaineWeddingPhotographer.com/
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