[DEMUG] Fwd: Office 2004 and 10.4.10
Dick Atlee
atlee at umd.edu
Thu Aug 16 15:07:04 CDT 2007
In case the following problem occurs to anyone (I don't have MSO 2004):
Sigh! I installed Microsoft Office 2004 on a new Intel based Mac-Book.
I then updated the latest Software updates (which I think included a
quicktime upated). Immediately after that, trying to start up any
of the apps would only result in the icon showing up in the dock for
about two seconds and then disappearing.
here is an exchange from the University of Maryland MUG list which might
be helpful. You have to read up from the bottom.
-------- Original Message --------
Subject: Re: [MAC-TERP] Office 2004 and 10.4.10
Date: Thu, 16 Aug 2007 13:33:58 -0400
Well, the reinstall of the 10.4.10 combo package did not work.
I went through the painful process of editing the
update-prebinding-paths.txt file instead. I'm very happy to report that
IT WORKED!!!! I couldn't believe it!
Thank you Jonathan for sending me this article. I can't tell you how
much I appreciate it. There were already a few things thrown in my
office this morning so I'm glad that it didn't get to the point where
anything breakable was thrown. :-)
Matt Kat.
------------------------------------------------------------------------
*From:* Jonathan Z. Simon
*Sent:* Thursday, August 16, 2007 12:50 PM
*To:* Matt Katsouros
I subscribe to MacFixit. Here's the article (it involves a command
line fix that's awfully messy; you might try the combo updater again
first):
Late-Breakers
Friday, July 20 2007 @ 11:16 AM PDT
*When Office apps won't launch: a fix for update_prebinding *
*
*
Reader Paul wrote in to complain that after installing the Microsoft
Office 2004 11.3.6 update, his Office applications were refusing to
launch. This kind of thing has happened often enough in the past
that we've a standard response: try to update prebindings, as we
advised when similar difficulties struck after the previous Office
2004 update. Also, in general, for Intel users, we have suggested
that when Rosetta applications won't launch, it's a good idea to
update prebindings. This is also mentioned in our tutorial on what
to do when applications won't launch.
In this case, however, Paul found that the attempt to update
prebindings was failing. He was getting error messages like this:
update_prebinding: error: dependent dylib is not prebound
update_prebinding: error 256 running update_prebinding_core
Paul's own initiative (and, we suspect, Google) led him to an online
article. The crux of that article is that (as we have mentioned now
and then), there's a file that lists what frameworks and dynamic
libraries should be prebound:
[code] /var/db/dyld/update-prebinding-paths.txt [/code]
If you run the update_prebinding command with the -debug option
turned on, presumably like this:
[code] sudo update_prebinding -root / -force -debug [/code]
...you should be able to guess, by looking at the last lines printed
in the Terminal, how far through that list the process got before
giving up with an error. It should then be possible to comment out
(by placing a # character at their start) the subsequent lines that
presumably point to the troublesome area. In both the online article
and in Paul's particular case, that area had to do with Java. Paul
reports that he commented out the line starting:
[code] /Applications/Utilities/Java/... [/code]
and all the Java 1.3.1 lines after it. He then ran the update
prebinding again, and the process made it it all the way through. He
then rebooted, and Office was working again.
(It would also probably be wise to boot into safe mode in order to
run the update_prebinding procedure, just to minimize the number of
processes running while prebinding is going on. That, indeed, is one
of the reasons we recommend use of safe mode while installing any
update.)
It will not have escaped the attention of observant readers that
Java was the very area that had to be mended after installation of
the QuickTime 7.2 update prevented some Rosetta applications from
launching for some users.
*When Office apps won't launch: a fix for update_prebinding *
* *
Authored by: A Nony Mouse on Tuesday, July 24 2007 @ 11:30 AM PDT
I had this issue too but a simple reapplication of the Intel Combo
Update 10.4.10 resolved the issue.
Jonathan
On Aug 16, 2007, at 12:33 PM, Matt Katsouros wrote:
Okay, this is wonderful...
http://blog.entourage.mvps.org/2007/07/apple_posts_kb_fix_on_quicktim.html
I'm following these directions, but my situation = to the third
one mentioned
on this page...
"If you are having problems with the update prebinding failing
see the MaxFixit Article,
blah, blah"
Of course you can't view the MacFixit article without paying
$25.00 for a subscription!
I'm getting really annoyed. Does anyone know this fix for
update_prebinding?
Thanks,
Matt Kat.
From: Aaron Davis [mailto:adavis at apple.com]
Sent: Thursday, August 16, 2007 12:13 PM
To: Matt Katsouros
Subject: Re: [MAC-TERP] Office 2004 and 10.4.10
you are sure this is what you installed?
http://www.apple.com/support/downloads/macosx10410comboupdatev11intel.html
On Aug 16, 2007, at 12:03 PM, Matt Katsouros wrote:
yep, deleted all things with the name Microsoft, office,
word, excel, powerpoint, etc...
From: Aaron Davis [mailto:adavis at apple.com]
Sent: Thursday, August 16, 2007 12:02 PM
To: Matt Katsouros
Subject: Re: [MAC-TERP] Office 2004 and 10.4.10
deleted all microsoft prefs?
On Aug 16, 2007, at 12:00 PM, Matt Katsouros wrote:
The patch installers result in the same thing.
It briefly shows up in the dock
and then disappears.
From: Aaron Davis [mailto:adavis at apple.com]
Sent: Thursday, August 16, 2007 11:55 AM
To: Matt Katsouros
Subject: Re: [MAC-TERP] Office 2004 and
10.4.10 office is fully patched?
On Aug 16, 2007, at 11:51 AM, Matt Katsouros
wrote:
Thanks for the advice; I ran the combo
updater, but that still
didn't fix the problem. :-(
From: Macintosh at the University of
Maryland
[mailto:MAC-TERP at LISTSERV.UMD.EDU]
On Behalf Of Aaron Davis
Sent: Thursday, August 16, 2007
11:31 AM
To: MAC-TERP at LISTSERV.UMD.EDU
Subject: Re: [MAC-TERP] Office 2004
and 10.4.10
try downloading and reinstalling the
10.4.10 combo updater.
On Aug 16, 2007, at 11:28 AM, Matt
Katsouros wrote:
Sigh! I installed Microsoft
Office 2004 on a new Intel based
Mac-Book.
I then updated the latest
Software updates (which I think
included a
quicktime upated). Immediately
after that, trying to start up any
of the apps would only result in
the icon showing up in the dock
for about two seconds and then
disappearing. I removed office
completely,
and tried to run the Setup
Assistant from the CD. That also
appeared
in the dock for about two
seconds and then disappeared.
AHHHH!!!!
Looking on-line, it appears that
the quicktime update might have
screwed
something up and there is a
mention that the cure is on
Apple's website.
Well, for the life of me I can
not find the cure there! Does
anyone
have any idea on how this
problem can be fixed?
Thanks a lot,
Matt Kat.
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